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Magazine City Reviews

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  • Magazine city taking money no product!

    Magazine city is ripping every one off and nothing is being done about it. my wife ordered a mag as a gift two years ago and no one will answer anything at mag city! enough is enough we need to use social media (face book) get everyone together and get these guys! there are lawyers out there that will represent. If you look at how many that have been affected (including the ones that have not complained) its astounding! look for a face book page coming soon. (Magazine city rip off) More...
    gerrbawls's Picture   gerrbawls    0 Comments   Comments
  • Just justice

    On February 4th, 2010 I ordered a subscription to Magazine City for Cheri. On September 25th 2010, I sent you an e-mail about my change of address. On December 26th, 2010, I sent e-mail letting you know that I have not received any issue of the subscription I paid. On January 30th, 2011, I sent e-mail letting you know that I have not received any issue of the subscription I paid. On February 17th, 2011, I sent e-mail letting you know that I have not received any issue of the subscription I paid. On March 13th, 2011, I sent e-mail letting you know that I have not received any issue of the... More...
    borderias's Picture   borderias    0 Comments   Comments
  • Complaint

    I am extremely disappointed with this company. Spent almost one year (will be one year on December 3rd) trying to receive a subscription I purchased for $149 dollars. They were very quick to take the money from my credit card but have never delivered a single issue. The worst part is, this was a gift for someone. In my opinion, this is nothing short of fraud on the part of this company. DO NOT PURCHASE ANY SUBSCRIPTIONS FROM THIS COMPANY!!!! More...
    (Entertainment, Movies, Events)
    JRainville's Picture   JRainville    0 Comments   Comments
  • More of the same

    Ordered a magazine December 2008, called and spoke to reps starting about 3 months into the subscription. I have spoken to them about 12 or more times waiting up to a hour on hold. They now tell me that they don't offer that magazine. I said "fine please give me a refund" it turns out the card i put it on expired and they needed the new expiration date, which I supplied. Still no refund. Its been over a year and now there is no customer service to call. Its all a email system which nets no results. This company is awful!! More...
    (Online Shopping - Sponsored by AMAZON.COM)
    JohnO's Picture   JohnO    0 Comments   Comments
  • Big Scam

    Order confirmation for a subscription 7 months ago. Dozens of emails and no replies later I still have to receive the magazine ordered. Extremely frustrating affair. Is there a hole in the regulations that this company can continue to do business with so many complaints going around on several websites? If I would have the knowledge I might consider sending them a virus via mail so their website is disabled and cannot seduce other people into paying for non existing subscriptions. The worst internet buying experience by far!! More...
    rmd55's Picture   rmd55    0 Comments   Comments
  • Magazine City

    I ordered a subscription back in July and more than 3 months later, NO publication has been rec'd. When I phone them, their recording says (after a substantial wait on hold) "they are busy and please call back!" then you're disconnected. DO NOT do business with them. Place your order directly with the publisher to avoid this hassle! Their prices are higher and have extremely unreliable service. LBC Kentucky More...
    (Medical, Dental Services)
    combslb's Picture   combslb    0 Comments   Comments
  • Fight Back

    I placed an order for a magazine on Jan 15th 2009 and I have not received one issue to date (July 15th 2009). After several calls to the company I have not received one call back as they have continuously promised. So, with all that being said I plan on calling them EVERYDAY and listing to their nice "on hold music", after all it is an 800 number and they are paying for the call. I will continue to request my magazine and or refund once they do answer. Do you think they will get sick of me? More...
    (Medical, Dental Services)
    Midnight's Picture   Midnight    0 Comments   Comments
  • Do NOT use this website

    I ordered a subscription to a quarterly magazine in November 2008. To date (April 15th) have still not received an issue. After several phone calls and emails to Magazine City, also dealing with the Customer Service Supervisor, "Christine", and several promises to "look into it", still no resolution. I next spoke with the "Operations Manager" and asked to cancel the order and have my credit card reimbursed. To which she replied, "Done. Have a nice day" and then hung up on me. I then sent a follow up email to Customer Service reiterating that... More...
    (Medical, Dental Services)
    dogwithabone's Picture   dogwithabone    0 Comments   Comments

    I have never in my life been scammed by an online company anywhere in the world until now. I paid about $125 for a subscription 7 1/2 months ago and my desperate attempts to get them to tell me when on earth i can expect the first issue has gone unheeded. I gave them the benefit of the doubt to such an extent that i didn't even send them an e-mail until i'd waited about 4 months (i'm a trusting person and pretty patient). I got one response telling me that this time frame is a pretty normal thing. Since this initial response, no response at all. What's more i'm... More...
    (Medical, Dental Services)
    nelson's Picture   nelson    1 Comments   Comments
  • $150 rip off

    I ordered a few magazines over a year ago. I never received a single issue. I contacted them about 50 times ever since. They said they had to reprocess the order - blah blah blah.......A "supervisor" named Christine promised me a refund which of course I never received. I don't know what to do. At the moment it seems to be impossible to get a customer representative on the line. Has their ship left earth? More...
    (Medical, Dental Services)
    sanher's Picture   sanher    0 Comments   Comments
  • hope this helps

    I am also going through a similar situation..ordered magazine on 05/06/08 and have not received a single issue. I have been told that the subscription needed to be reprocessed..blah blah blah. Finally, I checked this company on the VA BBB and they have a rating of "F." Also, listed there are alternate phone numbers; I am actually on hold for the Customer Service Director as I type. I will include the link to VA BBB. I called the 434-817-1800 number. I also called the publisher of the magazine I... More...
    (Medical, Dental Services)
    greenielk's Picture   greenielk    0 Comments   Comments
  • It's Been Over a Year

    It's been over a year since we ordered 3 magazines from you. One of them showed up a couple time. My order number is 318796. I've called no less than 6 times to try and get this matter resolved but have only been told I'll be contacted by a manager (which I never have) or I would get a refund which I never have. I want this resolved ASAP. This is totally unprofessional and I plan to spread the word heavily about the service I've received through you. It's been the worst I've ever had. More...
    (Medical, Dental Services)
  • I dont think I can use the words I would like to......

    This must be the worst company I have ever used; they take your money, and send you nothing. They don't reply to emails (and no….. an automated response from a computer is not a reply!) I ordered a subscription in Feb 2008 it is now almost September and all I have is a collection of sent emails with no response, which I will be using to claim my money back. I will also try and spread the word on every review site I can, I urge every one else who has had their money conned from them to do so! This company should not be aloud to carry out business in this way. More...
    (Medical, Dental Services)
    Cross123's Picture   Cross123    0 Comments   Comments

    I am beginning to think Magazine City is a scam also. I purchased two magazines in February 2008 for my daughter as a birthday gift. It is Aug 12 2008 and still no magazines. What birthday were they sending it on, her birthday 2009????? I t0o have made phone calls with promised due dates. The latest phone call was a message stating they are receiving a high volume of calls, please call back. REALLY??????? high volume of calls. More...
    (Medical, Dental Services)
    citrus's Picture   citrus    1 Comments   Comments
  • I placed an order for a magazine...

    I placed an order for a magazine subscription in June, 2007. It is now Thanksgiving and I haven't received the first issue yet. My e-mails have gone unanswered and phone calls require waiting on hold for 20 to 30 minutes. Then I am placed on hold again until I have to hang up. I have been told 3 times in the last 2 weeks that they will get me an answer and call back, but I have received no call. They will not refund my money Do not under any circumstances use this website to buy magazines. They are horrible!!! More...
    (Medical, Dental Services)
    Leslie's Picture   Leslie    1 Comments   Comments

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